An adage goes: ‘virgins don’t perch in a hospital labour room’.
Naturally, everyone in a birth labor bears a form of discomfort. The painful scream is usually disturbing and it echoes through any available egress. Naturally, that is an acceptable ‘joyful pain’ to give birth successfully.
Sometime ago… onboard a Virgin Atlantic airline, far from a labour room and there were no labour pangs or pains. And by the way, no childbirths but storms in the clouds!
Each time the plane hit a patch of clouds or wind storms, there were horrendous screams from frightened passengers. While some of them handled it well, and remained calm or engaged a snuggle, other petrified passengers quickly readjusted their headphones to dampen the screams.
The incessant hits on the clouds sent the screams into an uncontrollable autopilot, creating a very unpleasant clash of high tones and a wave of fear, which forces the air hostesses to pacify each suffering passenger with water and wet towels! Total chaos in the air!
For obvious reasons, lunch was abandoned until these passengers were appeased and calm restored completely. More and more cold water, soft towels for running noses and stress sweats were very handy. Even as it became apparent that these passengers were frequent flyers, they were still virgins to turbulence in the skies…a phobia, perhaps. Yes, we all have different levels of endurance but how can we make it less stressful for everybody?
I must admit, customer service was commendable. Kudos to the Virgin Atlantic crew!
Perhaps, the airlines should explore quick fixes such as mint or garlic-induced cold water to suppress anxiety?
This could even extend to exploring remedy for certain unpleasant experiences like snoring onboard too!
Yes, we have more work to do….please share your thoughts…..as we expand this conversation.